Help Scout

Help Scout Standard seat usage cost

Standard at $25 per user per month on published annual pricing (−16% vs monthly). Multiple inboxes, live chat, Instagram/Messenger, knowledge bases, basic workflows, AI inbox assistant, and WhatsApp. Free plan covers 5 users with 1 inbox.

Estimate cost

Published unit price
$25.00
Estimated cost
$25,000.00

Project monthly volume

Estimated daily cost
Estimated monthly cost

Cost at different volumes

Cost of Help Scout Standard seat from light use to heavy use. The middle rows are there so you are not jumping from 10 to 100 with nothing in between.

Usage volume Estimated cost
1 $25.00
10 $250.00
25 $625.00
50 $1,250.00
100 $2,500.00
250 $6,250.00
500 $12,500.00
1,000 $25,000.00
2,500 $62,500.00
5,000 $125,000.00
10,000 $250,000.00
25,000 $625,000.00
50,000 $1,250,000.00
100,000 $2,500,000.00
250,000 $6,250,000.00
500,000 $12,500,000.00
1,000,000 $25,000,000.00
5,000,000 $125,000,000.00
10,000,000 $250,000,000.00

At these rates

  • The published rate is $25.00 per Standard seat-month (annual).
  • One thousand units cost $25,000.00; 100,000 units cost $2,500,000.00 before allowances, tiers, or other billing components.
  • A $100 budget covers about 4 units at this linear rate.

Help Scout

Customer support platform with published Standard and Plus seat rates (annual billing).

All Help Scout meters

The calculator applies the published unit rate in a straight line. Included quotas, tiers, minimums, regional charges, and other billing lines can change the total.

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