Gorgias

Gorgias helpdesk ticket overage usage cost

Published helpdesk ticket overage ~$0.40 per ticket past plan limits (e.g. Starter includes 50 tickets/mo). Excess tickets only—not stacking Starter/Basic packages.

Estimate cost

Published unit price
$0.4
Estimated cost
$400.00

Project monthly volume

Estimated daily cost
$400.00
Estimated monthly cost
$12,000.00

Cost at different volumes

Cost of Gorgias helpdesk ticket overage from light use to heavy use. The middle rows are there so you are not jumping from 10 to 100 with nothing in between.

Usage volume Estimated cost
1 $0.4
10 $4.00
25 $10.00
50 $20.00
100 $40.00
250 $100.00
500 $200.00
1,000 $400.00
2,500 $1,000.00
5,000 $2,000.00
10,000 $4,000.00
25,000 $10,000.00
50,000 $20,000.00
100,000 $40,000.00
250,000 $100,000.00
500,000 $200,000.00
1,000,000 $400,000.00
5,000,000 $2,000,000.00
10,000,000 $4,000,000.00

At these rates

  • The published rate is $0.4 per ticket over plan limit.
  • One thousand units cost $400.00; 100,000 units cost $40,000.00 before allowances, tiers, or other billing components.
  • A $100 budget covers about 250 units at this linear rate.

Gorgias

Ecommerce helpdesk with published Starter and Basic ticket packages (AI Agent included).

All Gorgias meters

The calculator applies the published unit rate in a straight line. Included quotas, tiers, minimums, regional charges, and other billing lines can change the total.

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